- Thumb Sucking
- Finger Sucking
- About us
- Get In Touch
We deliver Worldwide except Canada and USA.
Free UK delivery on orders of three fabric guards or more and ALL OF OUR BUNDLES. For other orders postage and packaging is charged at £1.80 per parcel for first class UK postage. Please note we will not be able to provide a tracking number. Your order will be sent by Royal Mail 24hr service.
Postage and packaging are charged at £2.85 per order for first class postage for European countries outside of the UK.
Postage and packaging are charged at £3.80 per order for the rest of the World outside of Europe, but not including Canada and USA. We are really sorry but we do not send Thumbsies® to Canada and USA. Please note that Custom charges may apply and that you will be responsible for paying the charges.
Please allow 1-7 working days for delivery from receipt of payment for your order to arrive. Please note deliveries outside the UK will take a little longer. If you need your Thumbsie(s)® in a hurry then please email us on firstname.lastname@example.org and we might be able to get them to you sooner. For orders in the UK, you will receive notification by email when your order has been sent by Royal Mail 24hr service. Please do allow a reasonable amount of time for the order to get to you before getting in touch especially around busy times.
The price is for one single guard only. We really recommend that you have 3 Thumbsie® guards for each thumb or hand that your child sucks so that you can keep good hygiene.
Please ensure that you give the correct and full address of the property and recipient that you wish the order to be sent to.
Please try on your thumb or finger guard as soon as you can to ensure you are happy with the sizing and comfort. If you need to exchange please see below. If you are happy with your purchase then please wash the items before use. The guards are made from polycotton, cotton or poplin cotton and the inside branded fabric is cotton fine warp satin. We take great care whilst making your thumb and finger guards but we do recommend pre-washing especially if your child has known allergies. Wash on a 30-degree delicate setting or hand wash; use a low temperature if tumble drying and a standard iron setting.
If you have made a mistake and ordered the wrong size, don’t worry just drop us an email on email@example.com and we will happily send the correct size when we receive the other back. PLEASE DO NOT WEAR THE FABRIC GUARD as we will not be able to exchange it. You will be responsible for the postage of the return and may well be charged for the correct order. Please note that Custom charges may apply if you are retuning them from outside the UK, and that you will be responsible for paying the charges.
If you order a bespoke guard then we cannot offer a refund or exchange as they will have been made especially for you. Please make sure you take time when measuring.
Please bear in mind that these thumb guards are a tool to aid children to stop thumb sucking. Success is not guaranteed. The parent/carer will need to encourage the child to stop thumb sucking. Reward charts and our book ‘Thumbs up for Ted’s Thumbsie’are designed to help with this.
To receive a refund you must contact us before returning the fabric guards within 48 hours of receiving your order. We will then provide you with a returns address.
We have a non-returnable policy if the Thumbsie® fabric guards have been worn.
We will, however, refund if the fabric guard is faulty.
Please note we are not liable for any packages lost in the post, and therefore suggest the item must be sent back using a trackable/recorded delivery method. This is to avoid lost items and so that we can track your item. Please retain your proof of postage. Please note that Custom charges may apply if you are retuning them from outside the UK, and that you will be responsible for paying the charges.
A refund of the product price will be initiated once we have received the returned goods. The original delivery charge will not be refunded and the customer will be responsible for the delivery cost of returning the items unless there has been an error on our part or the item is faulty. If you order a bespoke guard then we cannot offer a refund or exchange as they will have been made especially for you. Please make sure you take time when measuring.
Please let us know if something is not right. We strive for 100% customer satisfaction and we would rather know if you are not happy. As these guards are made from fabric and are worn every day we do expect a certain amount of wear and tear. If they come undone at the seams or fray at the tip then we will replace them if it’s under 8 weeks since you made a purchase.
Please note that some children do take longer to break the habit than others and there are no guarantees of success using these fabric guards. Read our Thumbsie® reviews to see what other parents say about the success of Thumbsie® thumb and finger guards.
All Thumbsie® fabric guards are handmade and as such variations can occur although all our seamstresses work to a sizing template. All efforts are made to represent colours accurately, but please note that colours may not match exactly on your computer monitor. We recommend replacing you Thumbsie® fabric guards every 8 -10 weeks.
Thumbsie® finger and thumb guards are made from polycotton, cotton or poplin cotton and the inside branded fabric is cotton fine warp satin. The fabric is deliberately not washed before it is sewn into a guard. Thumbsie® finger and thumb guards are made in a smoke and pet free environment, we are also mindful of allergies and take care whilst making the guards however we strongly recommend washing all fabric guards before use.
We advise that a child under the age of 36 months is not left unsupervised wearing a Thumbsie® fabric guard. We do not recommend Thumbsie® fabric guards under the age of 3. Children are the responsibility of the parent or carer. If the guard strap is too loose and flapping then please get in touch as the velcro could scratch. If the fabric guard starts to fray after use it’s probably time to get a new one so that small pieces of fabric are not coming away.
We accept all major credit cards securely via WorldPay and PayPal.
You are responsible for the correct functioning and validity of your PayPal account. If you are unable to complete a purchase, please empty your basket and email us for assistance.
Please note that we are unable to send an order out until payment has been received and has cleared in the bank.
All entries submitted to our #lovemythumbsie photo gallery will be entered into a free draw to win a £25 Amazon voucher. The deadline for each monthly draw will be midnight on the last day of the month. All photos may be used on social media and Thumbsie® websites. The winner will be notified by email.
The Thumb Guard sold under the THUMBSIE trademark is protected by UK Registered Design Number 4030257.
Thumbsie® is a registered trademark for thumb and finger guards for children and protected by UK Registered Number UK00003016495.
Thumbsie Ltd is registered in England and Wales under Company Number 10439669 and our registered office address is 98 Aylesbury Road, Wendover, Buckinghamshire, HP226LX. Telephone number 07766836261.
VAT number 285 9438 48